What permissions are required for Users in my Team to see encoding slots

Support
1

I’ve added users to my team under Organization settings / team. But when the log in using their ids, they are NOT able to see the encoding slots.

2

Couple of reasons for this

  1. when logging in using their own Ids their by default logged into their Personal account.
    Recommended steps - Login and change to the Paid Organization. See this community link for details

  2. Proper permissions for the user on the Paid Organization.
    Recommended steps -
    a. assign Product Admin rights (or equivalent) for the users AND
    b. Edit Group Product Admin (or equivalent) and enable Account > View permissions

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3

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4

Thanks for reaching out @seven. I’m glad to see that you found the solution.
We’re happy to help in case anything else comes up.
Best Regards,