AMS Migration tool issue

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Question

Hello there!

I have used the AMS Migration tool (https://ams.bitmovin.com/) to serve my content via Bitmovin. The migration is showing up as a success, but the provided playback of my content fails with the error message SOURCE_COULD_NOT_LOAD_MANIFEST.

Checking into the console, I see a 403 forbidden and opening the manifest manually I get the following response:


403
1000
MPE_STORAGE_AUTHENTICATION_FAILURE
80001159-0001-FF00-B63F-84710C7967BB
00000000-0000-0000-0000-000000000000

What could possibly be causing this issue?

Hi @bechtdev ,

Thanks for posting. To discard any missed steps or issues during the process with that tool, what results do you get when running this alternative tool locally instead? https://github.com/bitmovin/azure-media-services-migration?tab=readme-ov-file#bitmovin-azure-migration-tool

PS: Microsoft also offers their own tool: azure-media-migration/migrationTool/README.md at main · Azure/azure-media-migration · GitHub