Why video become corrupt / broken after i encode with bitmovin

hey i wanted to ask, why video become corrupt / broken after i encode

and then video format mpd was worked as well yesterday but after i checked it again the video became corrupt or broken, anyone knwo how to solve it?


For this specific problem I suggest you raise a support ticket so we can help you best. It will need a deeper look at it and our video experts are happy to help to get you going with successful videos on your service.

To raise a ticket please navigate to Get in Touch at Bitmovin Dashboard (direct link to create a ticket if you are logged in)


You can also use the “Ask for Support” function on the specific encoding to get help.

Hope we can help you solve this quickly!