hey i wanted to ask, why video become corrupt / broken after i encode
and then video format mpd was worked as well yesterday but after i checked it again the video became corrupt or broken, anyone knwo how to solve it?
Hi,
For this specific problem I suggest you raise a support ticket so we can help you best. It will need a deeper look at it and our video experts are happy to help to get you going with successful videos on your service.
To raise a ticket please navigate to Get in Touch at Bitmovin Dashboard (direct link to create a ticket if you are logged in)
OR
You can also use the “Ask for Support” function on the specific encoding to get help.
Hope we can help you solve this quickly!
Best,
Markus