While playing Ads, Bitmovin throw "General, message=A general error occurred,"

Hi Bitmovin team,

Lately, I’ve been experiencing an issue with ads where errors occur in between them, showing the message “Error(code=General, message=A general error occurred: , data=java.lang.IllegalStateException).”

Please check the log.

Do you have any insights on the root cause of this issue? I’m currently using the latest 3.36.0 SDK.

2023-04-18 19:51:10.435 D/PlaybackActivity: Playback>>> playerEvent::  VideoPlaybackQualityChanged(oldVideoQuality=null, newVideoQuality=VideoQuality(id=0, label=1920x1080, 7550kbps, bitrate=7550906, codec=avc1.4D4029, frameRate=-1.0, width=1920, height=1080)) 2023-04-18 19:51:12.387 D/PlaybackActivity: Playback>>> playerEvent::  AdManifestLoad(adConfig=com.bitmovin.player.b.f0@cf6e6e9, adBreak=null) 2023-04-18 19:51:12.496 D/PlaybackActivity: Playback>>> playerEvent::  Paused(time=0.0) 2023-04-18 19:51:12.501 D/PlaybackActivity: Playback>>> playerEvent::  Play(time=0.0) 2023-04-18 19:51:12.503 D/PlaybackActivity: Playback>>> playerEvent::  com.bitmovin.player.api.event.PlayerEvent$Ready@d9a7088 2023-04-18 19:51:18.134 D/PlaybackActivity: Playback>>> playerEvent::  AdManifestLoaded(adConfig=com.bitmovin.player.b.e0@41511f5, adBreak=com.bitmovin.player.b.e0@41511f5, downloadTime=5714) 2023-04-18 19:51:18.433 D/PlaybackActivity: Playback>>> playerEvent::  AdBreakStarted(adBreak=com.bitmovin.player.b.e0@41511f5) 2023-04-18 19:51:25.930 D/PlaybackActivity: Playback>>> playerEvent::  AdStarted(clientType=Ima, clickThroughUrl=null, indexInQueue=0, duration=14.0, timeOffset=0.0, position=pre, skipOffset=-1.0, ad=DefaultLinearAd(width=1920, height=1080, duration=14.0, isLinear=true, id=-4860695125349148024, skippableAfter=null, mediaFileUrl=https://cdn.jampp.com/assets/1100/GG_LP_US_design-element_knock_the_door_221107_1920_1080_video_liujingyi_1000357_outside-1673320102142.mp4, clickThroughUrl=https://42trck.com/click?pub=1100&campaign=36024&source_id=178&pubid=1&va=organic&ad=6770151&ad_type=VIDEO&carrier_id=780159&iv=9.23.0&ctry=237&bannerid=6770151&carrier_name=Performive&grp=36024&click_id=oHFh1R6qjvQz5fOPFuZq_Iwr_3O64RU&ts=1681827676&google_advertising_id=67ac10e1-6d89-4323-870a-727a4c9e331a&reg=WA&ad_height=1080&source_site_id=2337086&ip_address=66.115.149.0&site_bundle=tv.willow&ad_width=1920&dtyp=1&sub_site=Willow&ad_size=1920x1080&epi=bwpy0ASV-9tVaZtTo3nS8ecl3-3HSFJJ_wGq5Apd-Y6zEyadWiVB3w&or=ue2, data=DefaultImaAdData(adTitle=, adSystem=AdSystem(name=AdSense/AdX, version=null), wrapperAdIds=[], adDescription=, advertiser=Advertiser(name=, id=null), apiFramework=null, creative=Creative(id=, adId=, universalAdId=UniversalAdId(idRegistry=unknown, value=unknown)), mediaFileId=null, delivery=progressive, codec=null, minSuggestedDuration=null, pricing=null, survey=AdSurvey(uri=null, type=null), mimeType=video/mp4, bitrate=973, minBitrate=null, maxBitrate=null, dealId=, traffickingParameters=))) 2023-04-18 19:51:27.375 D/PlaybackActivity: Playback>>> playerEvent::  com.bitmovin.player.api.event.PlayerEvent$RenderFirstFrame@852ea66 2023-04-18 19:51:30.706 D/PlaybackActivity: Playback>>> playerEvent::  AdError(adItem=AdItem(sources=[AdSource(type=Ima, tag=https://pubads.g.doubleclick.net/gampad/live/ads?sz=300x400|300x415|320x240|320x480|360x480|400x300|420x315|420x320|480x480&iu=/7176/WillowTV/WillowTV_ROS/WillowTV_ROS_CTV_Video&impl=s&gdfp_req=1&env=vp&ad_rule=0&output=vast&unviewed_position_start=1&url=[referrer_url]&description_url=[description_url]&correlator=[timestamp]&ad_type=skippablevideo&max_ad_duration=30000)], position=pre, replaceContentDuration=0.0, preloadOffset=0.0), code=400, message=There was an error playing the video ad. Caused by: Error: There was an error playing the video ad., adConfig=com.bitmovin.player.b.e0@41511f5) 2023-04-18 19:51:30.799 D/PlaybackActivity: Playback>>> playerEvent::  AdBreakFinished(adBreak=com.bitmovin.player.b.e0@41511f5) 2023-04-18 19:51:30.841 D/PlaybackActivity: Playback>>> playerEvent::  Play(time=0.0) 2023-04-18 19:51:30.920 D/PlaybackActivity: Playback>>> playerEvent::  Playing(time=0.0) 2023-04-18 19:51:30.967 D/PlaybackActivity: Playback>>> playerEvent::  Seek(from=SeekPosition(source=com.bitmovin.player.e.k@2f18744, time=0.0), to=SeekPosition(source=com.bitmovin.player.e.k@2f18744, time=58.491)) 2023-04-18 19:51:38.253 D/PlaybackActivity: Playback>>> playerEvent::  com.bitmovin.player.api.event.PlayerEvent$RenderFirstFrame@1985d8f 2023-04-18 19:51:39.848 D/PlaybackActivity: Playback>>> playerEvent::  com.bitmovin.player.api.event.PlayerEvent$Seeked@5fb981c 2023-04-18 19:51:42.472 D/PlaybackActivity: Playback>>> playerEvent::  Paused(time=61.058) 2023-04-18 19:51:42.677 D/PlaybackActivity: Playback>>> playerEvent::  com.bitmovin.player.api.event.PlayerEvent$Inactive@5381a08 2023-04-18 19:51:42.722 D/PlaybackActivity: Playback>>> playerEvent::  SourceAdded(source=com.bitmovin.player.e.k@a630add, index=0) 2023-04-18 19:51:42.858 D/PlaybackActivity: Playback>>> playerEvent::  AdScheduled(numberOfAds=1) 2023-04-18 19:51:42.896 D/PlaybackActivity: Playback>>> playerEvent::  com.bitmovin.player.api.event.PlayerEvent$Active@8dd547c 2023-04-18 19:51:44.827 D/PlaybackActivity: Playback>>> playerEvent::  com.bitmovin.player.api.event.PlayerEvent$Inactive@42598cf 2023-04-18 19:51:44.848 D/PlaybackActivity: Playback>>> playerEvent::  SourceAdded(source=com.bitmovin.player.e.k@cc93848, index=0) 2023-04-18 19:51:44.894 D/PlaybackActivity: Playback>>> playerEvent::  AdScheduled(numberOfAds=1) 2023-04-18 19:51:44.919 D/PlaybackActivity: Playback>>> playerEvent::  com.bitmovin.player.api.event.PlayerEvent$Active@4d58442 2023-04-18 19:51:44.964 D/PlaybackActivity: Playback>>> playerEvent::  com.bitmovin.player.api.event.PlayerEvent$Inactive@76642cb 2023-04-18 19:51:44.978 D/PlaybackActivity: Playback>>> playerEvent::  SourceAdded(source=com.bitmovin.player.e.k@e7c9954, index=0) 2023-04-18 19:51:45.019 D/PlaybackActivity: Playback>>> playerEvent::  AdScheduled(numberOfAds=1) 2023-04-18 19:51:45.042 D/PlaybackActivity: Playback>>> playerEvent::  com.bitmovin.player.api.event.PlayerEvent$Active@3082c8f 2023-04-18 19:51:45.090 D/PlaybackActivity: Playback>>> playerEvent::  com.bitmovin.player.api.event.PlayerEvent$Inactive@86f1e87 2023-04-18 19:51:45.105 D/PlaybackActivity: Playback>>> playerEvent::  SourceAdded(source=com.bitmovin.player.e.k@a1d520, index=0) 2023-04-18 19:51:45.148 D/PlaybackActivity: Playback>>> playerEvent::  AdScheduled(numberOfAds=1) 2023-04-18 19:51:45.168 D/PlaybackActivity: Playback>>> playerEvent::  com.bitmovin.player.api.event.PlayerEvent$Active@ac9305a 2023-04-18 19:51:56.245 D/PlaybackActivity: Playback>>> playerEvent::  VideoPlaybackQualityChanged(oldVideoQuality=null, newVideoQuality=VideoQuality(id=0, label=1920x1080, 7770kbps, bitrate=7770031, codec=avc1.4D4029, frameRate=-1.0, width=1920, height=1080)) 2023-04-18 19:51:58.435 D/PlaybackActivity: Playback>>> playerEvent::  AdManifestLoad(adConfig=com.bitmovin.player.b.f0@c2fb53, adBreak=null) 2023-04-18 19:51:58.559 D/PlaybackActivity: Playback>>> playerEvent::  Paused(time=0.0) 2023-04-18 19:51:58.563 D/PlaybackActivity: Playback>>> playerEvent::  Play(time=0.0) 2023-04-18 19:51:58.566 D/PlaybackActivity: Playback>>> playerEvent::  com.bitmovin.player.api.event.PlayerEvent$Ready@327349a 2023-04-18 19:52:01.664 D/PlaybackActivity: Playback>>> playerEvent::  AdManifestLoaded(adConfig=com.bitmovin.player.b.e0@cc1d4b4, adBreak=com.bitmovin.player.b.e0@cc1d4b4, downloadTime=3234) 2023-04-18 19:52:01.860 D/PlaybackActivity: Playback>>> playerEvent::  AdBreakStarted(adBreak=com.bitmovin.player.b.e0@cc1d4b4) 2023-04-18 19:52:06.847 D/PlaybackActivity: Playback>>> playerEvent::  AdStarted(clientType=Ima, clickThroughUrl=null, indexInQueue=0, duration=30.0, timeOffset=0.0, position=pre, skipOffset=-1.0, ad=DefaultLinearAd(width=640, height=360, duration=30.0, isLinear=true, id=5264898337094353424, skippableAfter=null, mediaFileUrl=https://ads.w55c.net/t/v/XassetToh4V3fk_640_360_400Kbps_23_97Fps_m.mp4, clickThroughUrl=https://i.w55c.net/a.gif?t=1&ei=OPENX&euid=Y2ZmNGZhNWIwMDgzOGZjMzM5ZWI5ZDUwMmJkZjk5YzA5MDkxNDQ0Zl9HRU4&ccw=SUFCMjQjMS4w&reqid=NmRjYTFlZmYtYTRjMy00NjJiLTg2MDItOWI4ZDM0MDc5NWIw&slotid=MQ&fiu=WG1pNUVtR0VDYQ&ciu=WFI1YWwydmZ2Uw&epid=T1g1Mzk3MDExMDE&refurl=&s=http%3A%2F%2F540633041.539701101.openx&bp=&btid=NmRjYTFlZmYtYTRjMy00NjJiLTg2MDItOWI4ZDM0MDc5NWIwfE9Gc0pLa1QwRER8MTY4MTgyNzcyMTI2MXwxfFhtaTVFbUdFQ2F8WFI1YWwydmZ2U3w2N2FjMTBlMS02ZDg5LTQzMjMtODcwYS03MjdhNGM5ZTMzMWFfZ2FfR0VOX0VYfDEzMDAwMDAwfHx8fDEwLjBQfFVTRA&dv=MUx1Yndm&dm=MU0zUXJ0d0c0Wg&dc=WGNu&os=YjQ1NzQ5MjdlMTg3NDhlYWIxNzI1&scres=&gen=&age=&zc=&pis=MFUwMDAwMDZrYw&pip=WFZSQ0FFbkNYSQ&esid=T1g1NDA2MzMwNDE&rnd=6893882900126590&ac=WFNEbFp0amVmTTpYU3NjN29jQ0lEfDE1MDAwMDB8MTUwMDAwMHxVU0QsWFNFYjkzbHBZOHwwfDB8VVNEOw&psid=&ecid=&ci=XmHwDROD9e&ct=b1cca87ae82e40c7b29b2c3e67e2cd5a&mi=YXBw&ean=Willow&v=1&geo=&l=ZW58fA&c=US&r=GA&m=524&pc=30309&mt=2cmt0002&mi=YXBw&dt=2dt0004&abn=tv.willow&tz=QW1lcmljYS9OZXdfWW9yaw&sg=VHXltLgHhAo-86i1-6IQKA&buid=Xdb4S64gzq5&cruid=Xcr0QSTmxTI&asc=491&aGA=67ac10e1-6d89-4323-870a-727a4c9e331a&rurl=https%3A%2F%2Fapp.appsflyer.com%2Fcom.weathergroup.localnow%3Fpid%3Drokuoneview_int%26af_siteid%3DT1g1Mzk3MDExMDE%26c%3DWFI1YWwydmZ2Uw%26af_adset%3DXmHwDROD9e%26af_ad%3DWG1pNUVtR0VDYQ%26af_sub_siteid%3D539701101.openx%26af_click_lookback%3D7d%26btid%3DNmRjYTFlZmYtYTRjMy00NjJiLTg2MDItOWI4ZDM0MDc5NWIwfE9Gc0pLa1QwRER8MTY4MTgyNzcyMTI2MXwxfFhtaTVFbUdFQ2F8WFI1YWwydmZ2U3w2N2FjMTBlMS02ZDg5LTQzMjMtODcwYS03MjdhNGM5ZTMzMWFfZ2FfR0VOX0VYfDEzMDAwMDAwfHx8fDEwLjBQfFVTRA%26idfa%3D%26advertising_id%3D67ac10e1-6d89-4323-870a-727a4c9e331a%26af_os%3DYjQ1NzQ5MjdlMTg3NDhlYWIxNzI1%26af_media_type%3DYXBw%26af_prt%3DSaatchi, data=DefaultImaAdData(adTitle=Local Now Brand 2022 Programmatic, adSystem=AdSystem(name=AdSense/AdX, version=null), wrapperAdIds=[], adDescription=, advertiser=Advertiser(name=, id=null), apiFramework=null, creative=Creative(id=9758870, adId=, universalAdId=UniversalAdId(idRegistry=unknown, value=unknown)), mediaFileId=null, delivery=progressive, codec=null, minSuggestedDuration=null, pricing=null, survey=AdSurvey(uri=null, type=null), mimeType=video/mp4, bitrate=400, minBitrate=null, maxBitrate=null, dealId=, traffickingParameters=))) 2023-04-18 19:52:07.551 D/PlaybackActivity: Playback>>> playerEvent::  com.bitmovin.player.api.event.PlayerEvent$RenderFirstFrame@2303eba 2023-04-18 19:52:10.995 D/PlaybackActivity: Playback>>> playerEvent::  AdError(adItem=AdItem(sources=[AdSource(type=Ima, tag=https://pubads.g.doubleclick.net/gampad/live/ads?sz=300x400|300x415|320x240|320x480|360x480|400x300|420x315|420x320|480x480&iu=/7176/WillowTV/WillowTV_ROS/WillowTV_ROS_CTV_Video&impl=s&gdfp_req=1&env=vp&ad_rule=0&output=vast&unviewed_position_start=1&url=[referrer_url]&description_url=[description_url]&correlator=[timestamp]&ad_type=skippablevideo&max_ad_duration=30000)], position=pre, replaceContentDuration=0.0, preloadOffset=0.0), code=400, message=There was an error playing the video ad. Caused by: Error: There was an error playing the video ad., adConfig=com.bitmovin.player.b.e0@cc1d4b4) 2023-04-18 19:52:11.051 D/PlaybackActivity: Playback>>> playerEvent::  AdBreakFinished(adBreak=com.bitmovin.player.b.e0@cc1d4b4) 2023-04-18 19:52:11.085 D/PlaybackActivity: Playback>>> playerEvent::  Play(time=0.0) 2023-04-18 19:52:11.160 D/PlaybackActivity: Playback>>> playerEvent::  Playing(time=0.0) 2023-04-18 19:52:11.208 D/PlaybackActivity: Playback>>> playerEvent::  Seek(from=SeekPosition(source=com.bitmovin.player.e.k@a1d520, time=0.0), to=SeekPosition(source=com.bitmovin.player.e.k@a1d520, time=293.881)) 2023-04-18 19:52:21.657 D/PlaybackActivity: Playback>>> playerEvent::  com.bitmovin.player.api.event.PlayerEvent$RenderFirstFrame@cf7496 2023-04-18 19:53:32.284 D/PlaybackActivity: Playback>>> playerEvent::  SourceAdded(source=com.bitmovin.player.e.k@5a4f809, index=0) 2023-04-18 19:53:32.488 D/PlaybackActivity: Playback>>> playerEvent::  AdScheduled(numberOfAds=1) 2023-04-18 19:53:32.675 D/PlaybackActivity: Playback>>> playerEvent::  com.bitmovin.player.api.event.PlayerEvent$Active@1e57b22 2023-04-18 19:53:47.099 D/PlaybackActivity: Playback>>> playerEvent::  VideoPlaybackQualityChanged(oldVideoQuality=null, newVideoQuality=VideoQuality(id=4, label=426x240, 343kbps, bitrate=343308, codec=avc1.42C01F, frameRate=-1.0, width=426, height=240)) 2023-04-18 19:53:47.938 D/PlaybackActivity: Playback>>> playerEvent::  AdManifestLoad(adConfig=com.bitmovin.player.b.f0@202ab8d, adBreak=null) 2023-04-18 19:53:48.192 D/PlaybackActivity: Playback>>> playerEvent::  Paused(time=0.0) 2023-04-18 19:53:48.195 D/PlaybackActivity: Playback>>> playerEvent::  Play(time=0.0) 2023-04-18 19:53:48.198 D/PlaybackActivity: Playback>>> playerEvent::  com.bitmovin.player.api.event.PlayerEvent$Ready@247b905 2023-04-18 19:53:56.775 D/PlaybackActivity: Playback>>> playerEvent::  AdManifestLoaded(adConfig=com.bitmovin.player.b.e0@56843c9, adBreak=com.bitmovin.player.b.e0@56843c9, downloadTime=8829) 2023-04-18 19:53:57.012 D/PlaybackActivity: Playback>>> playerEvent::  AdBreakStarted(adBreak=com.bitmovin.player.b.e0@56843c9) 2023-04-18 19:54:01.197 D/PlaybackActivity: Playback>>> playerEvent::  AdStarted(clientType=Ima, clickThroughUrl=null, indexInQueue=0, duration=30.0, timeOffset=0.0, position=pre, skipOffset=-1.0, ad=DefaultLinearAd(width=768, height=432, duration=30.0, isLinear=true, id=388421059, skippableAfter=null, mediaFileUrl=https://crcdn09.adnxs-simple.com/creative/p/10283/2022/10/5/40224520/21296a40-11a7-40fd-9f26-d396cdb278ee_768_432_500k.mp4, clickThroughUrl=https://bs.serving-sys.com/Serving/adServer.bs?cn=trd&pli=1078466794&gdpr=0&gdpr_consent=&adid=1088472308&ord=1379913305, data=DefaultImaAdData(adTitle=10_05_22_CiQ - Smart TV - MCCVB-Leisure - Prospecting - CTV - The Moment :30s - 1x1 - Tracker, adSystem=AdSystem(name=adnxs, version=null), wrapperAdIds=[-5395999063093516237], adDescription=, advertiser=Advertiser(name=, id=null), apiFramework=null, creative=Creative(id=642962, adId=, universalAdId=UniversalAdId(idRegistry=unknown, value=unknown)), mediaFileId=null, delivery=progressive, codec=null, minSuggestedDuration=null, pricing=null, survey=AdSurvey(uri=null, type=null), mimeType=video/mp4, bitrate=500, minBitrate=null, maxBitrate=null, dealId=, traffickingParameters=))) 2023-04-18 19:54:05.712 D/PlaybackActivity: Playback>>> playerEvent::  Error(code=General, message=A general error occurred: , data=java.lang.IllegalStateException) 2023-04-18 19:54:06.662 D/PlaybackActivity: Playback>>> playerEvent::  com.bitmovin.player.api.event.PlayerEvent$Inactive@8fd66ba

I’ve come across another scenario where I’m facing issues with ads on the latest player version 3.36.0. After the ad starts playing, the first frame of the ad is rendered, but then an ad error occurs. As a result, half of the ad is displayed over the main content, which is causing issues.

AdBreakStarted(adBreak=com.bitmovin.player.b.e0@45d90f4)
2023-04-18 21:33:59.699 D/PlaybackActivity: Playback>>> playerEvent::  AdStarted(clientType=Ima, clickThroughUrl=null, indexInQueue=0, duration=10.0, timeOffset=0.0, position=pre, skipOffset=5.0, ad=DefaultLinearAd(width=1280, height=720, duration=10.0, isLinear=true, id=697200496, skippableAfter=5.0, mediaFileUrl=https://redirector.gvt1.com/videoplayback/id/b96674ee53e47835/itag/22/source/gfp_video_ads/requiressl/yes/acao/yes/mime/video%2Fmp4/ctier/L/ip/0.0.0.0/ipbits/0/expire/1681855433/sparams/ip,ipbits,expire,id,itag,source,requiressl,acao,mime,ctier/signature/0299AB8A77CEDEF1231E2E46B6EF282C77798486.7394A2F103D9D6DAF8CBD7B511183B4584E57CBB/key/ck2/file/file.mp4, clickThroughUrl=https://pubads.g.doubleclick.net/pcs/click?xai=AKAOjsuqSFEuXDGCuhJbacQuHMEzWJiKMjNfvPcw3Jo1w_2Q9FiAiOh-VFX6cz1qTTavmbq0HqVBhUuVk5rj4OdRbuE_KPWSGKlv0gPETwciyLzfgilpBjXNhXADJIeE68H06YUg79KUWRF3TG8-C2JqHm3Woy1kN2SUaSYDs4A9f_pVOsFlcA4cQ24OLICNvQ-7wtI_c8m4kpi9dK4M3TgGv57wv5lSjY8LlNwqG8QKOHjgHWCFSOqvsymd5Qa26jwwoTwhKb5_d1eahgsXqDhH7pGyRbzieM6Hb040RfypP-rEM3ZtZMLAw_PluxOovsj0dFs2XU3asUo64N7DZCLighB1lTtQDokvAovCJK73Q2oog1mi&sai=AMfl-YSCL38EXROyq4L-kwfaC-b7KpWAGXnOW0bBRfPC2hBbmZg-rvPCjdeu45MUeRNA9puzcYeUJjegaf5zrz8igXUJOrD9vrmzPgs-OhSH68NYN6hcW1znYwO23yJzdDq7ajr75ixAJxhzKxBPKdJL0f-ssWVVBZ4O7ciRbZQ70VN4JI4jLieMsVX8ZVFIEhe-nxFWZwCX4fI_xlUjZ6v56JaUY0c-d8YXdmDtLaHF38ZGwuR2GRFnSZZYa5Sg7zxN&sig=Cg0ArKJSzHxkjpYHvLQR&fbs_aeid=[gw_fbsaeid]&adurl=https://developers.google.com/interactive-media-ads/docs/vastinspector_dual, data=DefaultImaAdData(adTitle=External NCA1C1L1 LinearInlineSkippable, adSystem=AdSystem(name=GDFP, version=null), wrapperAdIds=[], adDescription=External NCA1C1L1 LinearInlineSkippable ad, advertiser=Advertiser(name=, id=null), apiFramework=null, creative=Creative(id=57860459056, adId=, universalAdId=UniversalAdId(idRegistry=GDFP, value=57860459056)), mediaFileId=null, delivery=progressive, codec=null, minSuggestedDuration=null, pricing=null, survey=AdSurvey(uri=null, type=null), mimeType=video/mp4, bitrate=252, minBitrate=null, maxBitrate=null, dealId=, traffickingParameters=custom_param=some_value)))
2023-04-18 21:34:00.555 D/PlaybackActivity: Playback>>> playerEvent::  com.bitmovin.player.api.event.PlayerEvent$RenderFirstFrame@eb8ec4d
2023-04-18 21:34:04.356 D/PlaybackActivity: Playback>>> playerEvent::  AdError(adItem=AdItem(sources=[AdSource(type=Ima, tag=https://pubads.g.doubleclick.net/gampad/ads?sz=640x480&iu=/124319096/external/single_ad_samples&ciu_szs=300x250&impl=s&gdfp_req=1&env=vp&output=vast&unviewed_position_start=1&cust_params=deployment%3Ddevsite%26sample_ct%3Dskippablelinear&correlator=)], position=pre, replaceContentDuration=0.0, preloadOffset=0.0), code=400, message=There was an error playing the video ad. Caused by: Error: There was an error playing the video ad., adConfig=com.bitmovin.player.b.e0@45d90f4)
2023-04-18 21:34:04.425 D/PlaybackActivity: Playback>>> playerEvent::  AdBreakFinished(adBreak=com.bitmovin.player.b.e0@45d90f4)
2023-04-18 21:34:04.470 D/PlaybackActivity: Playback>>> playerEvent::  Play(time=0.0)

Hi @malviya.software
Thanks for reporting this.
Are you able to reproduce the behaviour with our sample apps ?

Please feel free to share a sample ads tag URL here or in a new support ticket so we can take a look:

It is not coming with sample apps.