Vast video ads with landing page - makes the video unplayable

When a user clicks on a VAST Video ad playing (which has a clickable landing page) in a Bitmovin player. It goes to the landing page but upon returning to the player - doesn’t have any play or pause controls and mouse click doesn’t continue the Ad.

The only option is to refresh the page. Is there any solution to this?

Adding a screenshot of the player of when it’s stuck. (Just has Yellow borders to the video)

Hi Vivek,

Thanks for raising this query. Please find a solution for this documented at Bitmovin Docs - Player FAQ - How can I show a UI when ads are paused by the IMA SDK?

Please let us know if there are any further questions on recommended solution.