In safari audio is playing but video is not displaying

Support
1

In safari browser video is not displaying but audio is playing I am using bitmovin 8.115.0

2

Hi @nihar.te,

Thanks for reaching out to us.

Could you please share your source configuration or a hosted page where I can reproduce this?

3

It is not happening for all safari.

4

Is this only happening with certain safari versions? If so, could you please share the Safari version as well as a sample stream?

1 Like
5

Safari version 16.5.2
Not sure about it a version issue. For some laptop it is working for some only black screen but audio is there and video also progressing

6

Hi, is there any solution for this issue? We are having same problem with version 8.171 on some safari browsers