Widevine DRM issue on Pixel 7 Pro Android 14

Hi @youcef.ben , thanks for sharing this issue in community forum. From the logs, it seems like decryption of content failed in the DRM firmware of the device.

05-22 18:37:05.736 E [crypto_session.cpp(1804):Decrypt] OEMCrypto_DecryptCENC failed: oec_session_id = 3, security_level = Default, status = 29
05-22 18:37:05.736 E [cdm_session.cpp(734):Decrypt] Decryption failed: sid = sid6, status = 1

Can you please check/verify following information to help us narrow down the issue.

  • Is the issue only observed with ReactNative SDK or does this happen also with the native SDK? You can test with BasicDrmPlayback sample app.
  • Does issue happen with all DRM contents or does it happen for specific contents only. You can test Bitmovin Widevine test content available in BasicDrmPlayback sample application.
  • To be double sure, are you testing on a real Pixel 7 Pro device or a simulator?
  • Does the issue impact any other Android device in your knowledge or only this specific device?