I get a player error 1105 SETUP_MISSING_LICENSE_ALLOWLIST
on some LG webOS TVs even though I allowlisted my app ID in the Bitmovin dashboard.
The app ID com.bitmovin.demo.webapp
is allowisted for my player license in the Bitmovin dashboard but still I get a player error with the message:
Your player is not allowed to play on the domain com.bitmovin.demo.webapp-webos.
Solution
Newer LG webOS TV models (from year 2020 and later) expose the ID that is specified in the appinfo.json
of your app with an additional -webos
suffix.
To ensure that your player license works for all LG TV models it is advisable to allowlist your app ID as specified in your appinfo.json
and once more with an added -webos
suffix.
Example
If your app ID defined in the appinfo.json
is com.awesome.streamingapp
then you should allowlist
com.awesome.streamingapp
com.awesome.streamingapp-webos