Live To Vod: setting up the process with a Dash manifest doesn't work!

Support
,
1

Product

Encoding - Live

Question

Hello bitmovin guys,

I’m setting up Live-To-Vod process using an HLS and DASH manifest.

I followed the documentation provided by you ==> How to implement a Live-to-VoD workflow with the Bitmovin API

For the HLS part, everything works very well. After my live (encoding status = FINISHED) a complete replay (with all the segments) is available.

For the DASH part, I don’t get a full replay.
I have +/- 1/3 of the segments (i.e. ± 4 mins).
The documentation spécifies that I’m not required to provide a “startSegment” and an “endSegment” ==>

“startSegment, endSegment - Start and end segments that define the segment range included in the Vod manifest. If not provided, all the live segments are included.”

Even if I specify a start/end segment I still get 1/3 of the live segments in my replay dash.

Can you help me?

Thanks a lot

2

Hi Alexandre!

Would you be able to provide an Encoding ID? We do not know about this issue yet.
The Encoding Id is a uuid (e.g., a37713c3-2153-4312-83e5-33d049170286) at the top of the Live Encodings details page in the dashboard.

  • Armin
3

Hi Armin,

Here is the encodingID: a9edff27-a475-4adb-8590-95a9183c44ec

For your information, a support ticket has been created. here is its id : 23134.

I prefer to mention this to avoid several people working on the same subject

Have a nice day

Alex