# Webhook object is empty

**URL:** <https://community.bitmovin.com/t/webhook-object-is-empty/3145>\
**Category:** Support\
**Created:** [July 24, 2024, 2:07pm UTC](https://community.bitmovin.com/t/webhook-object-is-empty/3145 "2024-07-24T14:07:59Z")\
**Posts on this page:** 7\
**Page:** 1

<div class="post-metadata">

**Author:** ![nomad-cms](https://avatars.discourse-cdn.com/v4/letter/n/97f17d/32.png) [@nomad-cms](https://community.bitmovin.com/u/nomad-cms)\
**Post date:** [July 24, 2024, 2:07pm UTC](https://community.bitmovin.com/t/webhook-object-is-empty/3145/1 "2024-07-24T14:07:59Z")

</div>

### Product

Encoding - VOD

### Question

we are receiving webhook responses that are empty, this issue is consistent, am I creating invalid webhooks?

{  
“id”: ,  
“eventId”: ,  
“createdAt”: ,  
“modifiedAt”: ,  
“orgId”: ,  
“userId”: ,  
“name”: ,  
“notificationId”: ,  
“resourceId”: ,  
“resourceType”: ,  
“type”: ,  
“eventType”: ,  
“category”: ,  
“state”: ,  
“triggeredAt”: ,  
“triggeredForResourceId”: ,  
“internal”: ,  
“encoding”: [  
[  
  
],  
[  
  
],  
[  
  
],  
[  
  
],  
[  
  
]  
],  
“webhookId”:   
}

---

<div class="post-metadata">

**Author:** ![Neil](https://sea1.discourse-cdn.com/flex015/user_avatar/community.bitmovin.com/neil/32/118_2.png) [@Neil](https://community.bitmovin.com/u/Neil)\
**Post date:** [July 29, 2024, 11:51am UTC](https://community.bitmovin.com/t/webhook-object-is-empty/3145/2 "2024-07-29T11:51:04Z")

</div>

Hi,

Could you supply an encoding ID that the webhook is related to?  
Once I have this, I’ll be able to look into this further.

---

<div class="post-metadata">

**Author:** ![nomad-cms](https://avatars.discourse-cdn.com/v4/letter/n/97f17d/32.png) [@nomad-cms](https://community.bitmovin.com/u/nomad-cms)\
**Post date:** [July 29, 2024, 12:29pm UTC](https://community.bitmovin.com/t/webhook-object-is-empty/3145/3 "2024-07-29T12:29:05Z")

</div>

51eed18f-da52-48bd-8e2d-efc7c5878192

---

<div class="post-metadata">

**Author:** ![Neil](https://sea1.discourse-cdn.com/flex015/user_avatar/community.bitmovin.com/neil/32/118_2.png) [@Neil](https://community.bitmovin.com/u/Neil)\
**Post date:** [July 29, 2024, 1:19pm UTC](https://community.bitmovin.com/t/webhook-object-is-empty/3145/4 "2024-07-29T13:19:42Z")

</div>

Checking internal logs I see that the webhook was fired today at 12:27(GMT) and all the values are populated in the payload. Everything looks good here.

Can you check what was received in the request on the server side?

---

<div class="post-metadata">

**Author:** ![nomad-cms](https://avatars.discourse-cdn.com/v4/letter/n/97f17d/32.png) [@nomad-cms](https://community.bitmovin.com/u/nomad-cms)\
**Post date:** [July 29, 2024, 6:58pm UTC](https://community.bitmovin.com/t/webhook-object-is-empty/3145/5 "2024-07-29T18:58:03Z")

</div>

the response body is empty, it is something on my end

can you send me a sample response?

---

<div class="post-metadata">

**Author:** ![Neil](https://sea1.discourse-cdn.com/flex015/user_avatar/community.bitmovin.com/neil/32/118_2.png) [@Neil](https://community.bitmovin.com/u/Neil)\
**Post date:** [July 31, 2024, 9:15am UTC](https://community.bitmovin.com/t/webhook-object-is-empty/3145/6 "2024-07-31T09:15:20Z")

</div>

DM sent containing the values

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex015/uploads/bitmovin/original/1X/1ab86334145095b0af9c5b924fa3ae6d920b6482.png) [@system](https://community.bitmovin.com/u/system)\
**Post date:** [July 31, 2024, 1:30pm UTC](https://community.bitmovin.com/t/webhook-object-is-empty/3145/7 "2024-07-31T13:30:56Z")

</div>

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