# Save encoded file

**URL:** <https://community.bitmovin.com/t/save-encoded-file/3063>\
**Category:** Support\
**Created:** [July 2, 2024, 11:03am UTC](https://community.bitmovin.com/t/save-encoded-file/3063 "2024-07-02T11:03:00Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![vilnis.leonovs](https://avatars.discourse-cdn.com/v4/letter/v/db5fbb/32.png) [@vilnis.leonovs](https://community.bitmovin.com/u/vilnis.leonovs)\
**Post date:** [July 2, 2024, 11:03am UTC](https://community.bitmovin.com/t/save-encoded-file/3063/1 "2024-07-02T11:03:00Z")

</div>

### Product

Encoding - VOD

### Question

Hi, I’m trying to encode video and save it in Azure Blob, but I’m getting errors:  
02/07/2024 13:47:20  
Encoding has failed.  
02/07/2024 13:47:09  
Problem with output configuration. Check your AWS S3 or Google GCS bucket configuration and permissions.  
02/07/2024 13:47:09  
An error occurred during audio transcoding.  
02/07/2024 13:47:08  
Encoding on cluster failed.  
I don’t know where the problem is. Why does it say: “Check your AWS S3 or Google GCS bucket configuration and permissions” if I’m using Blob? Is it even possible to save on Blob? I’m using c# and Bitmovin.Api.Sdk

---

<div class="post-metadata">

**Author:** ![Kishore](https://sea1.discourse-cdn.com/flex015/user_avatar/community.bitmovin.com/kishore/32/174_2.png) [@Kishore](https://community.bitmovin.com/u/Kishore)\
**Post date:** [July 4, 2024, 3:45pm UTC](https://community.bitmovin.com/t/save-encoded-file/3063/2 "2024-07-04T15:45:26Z")

</div>

@vilnis.leonovs The error above occurs when there is a problem with the output credentials. Could you please provide the encoding ID so we can check?
