# On enabling prewarmed encoder pool

**URL:** <https://community.bitmovin.com/t/on-enabling-prewarmed-encoder-pool/3419>\
**Category:** Support\
**Tags:** bitmovin-encoding, bitmovin\
**Created:** [November 20, 2024, 2:59am UTC](https://community.bitmovin.com/t/on-enabling-prewarmed-encoder-pool/3419 "2024-11-20T02:59:04Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![anon67092791](https://avatars.discourse-cdn.com/v4/letter/a/5f9b8f/32.png) [@anon67092791](https://community.bitmovin.com/u/anon67092791)\
**Post date:** [November 20, 2024, 3:55am UTC](https://community.bitmovin.com/t/on-enabling-prewarmed-encoder-pool/3419/2 "2024-11-20T03:55:21Z")

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Hi Yoshiyuki Kinjo,

As outlined in our documentation, the Pre-warmed Encoder Pool feature does incur additional charges for encoding, as detailed in our [Encoding Calculation Methodology](https://legal.bitmovin.com/legal/emcm) under section _11. Prewarmed Encoder Pools_.

To prevent any unexpected costs, we will activate this feature individually for your account before it can be used.

Please create a support ticket from your production account / organization, and we will proceed from there.

Best,  
Christian

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_[View the full topic](https://community.bitmovin.com/t/on-enabling-prewarmed-encoder-pool/3419)._
