# Manifest files never become available after encoding error

**URL:** <https://community.bitmovin.com/t/manifest-files-never-become-available-after-encoding-error/2270>\
**Category:** Support\
**Created:** [August 23, 2023, 3:52am UTC](https://community.bitmovin.com/t/manifest-files-never-become-available-after-encoding-error/2270 "2023-08-23T03:52:56Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![zks.asura](https://avatars.discourse-cdn.com/v4/letter/z/d78d45/32.png) [@zks.asura](https://community.bitmovin.com/u/zks.asura)\
**Post date:** [August 23, 2023, 3:52am UTC](https://community.bitmovin.com/t/manifest-files-never-become-available-after-encoding-error/2270/1 "2023-08-23T03:52:56Z")

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allways Encoding failed. No Stream preview available.  
Ps: Use Api: [https://api.bitmovin.com/v1/streams/video](https://api.bitmovin.com/v1/streams/video)

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**Author:** ![ludovic.michaud](https://sea1.discourse-cdn.com/flex015/user_avatar/community.bitmovin.com/ludovic.michaud/32/811_2.png) [@ludovic.michaud](https://community.bitmovin.com/u/ludovic.michaud)\
**Post date:** [August 25, 2023, 3:44pm UTC](https://community.bitmovin.com/t/manifest-files-never-become-available-after-encoding-error/2270/2 "2023-08-25T15:44:01Z")

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Hi,  
It is not easy to investigate the issue without any more details.  
If you could provide your encoding ID (or link to the Dashboard), we could take a look.  
Thanks in advance.

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**Author:** ![system](https://us1.discourse-cdn.com/flex015/uploads/bitmovin/original/1X/1ab86334145095b0af9c5b924fa3ae6d920b6482.png) [@system](https://community.bitmovin.com/u/system)\
**Post date:** [December 4, 2023, 8:05pm UTC](https://community.bitmovin.com/t/manifest-files-never-become-available-after-encoding-error/2270/3 "2023-12-04T20:05:31Z")

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