# Bitmovin Fallback Video

**URL:** <https://community.bitmovin.com/t/bitmovin-fallback-video/2170>\
**Category:** Support\
**Created:** [July 26, 2023, 8:38am UTC](https://community.bitmovin.com/t/bitmovin-fallback-video/2170 "2023-07-26T08:38:42Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![matthew.sheppard](https://avatars.discourse-cdn.com/v4/letter/m/e9bcb4/32.png) [@matthew.sheppard](https://community.bitmovin.com/u/matthew.sheppard)\
**Post date:** [July 26, 2023, 8:38am UTC](https://community.bitmovin.com/t/bitmovin-fallback-video/2170/1 "2023-07-26T08:38:42Z")

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Hi there,

We’ve integrated Bitmovin on our website and have found that if there is an issue with the video that is meant to be being played, we end up falling back to your test/placeholder video:

[https://bitdash-a.akamaihd.net/content/MI201109210084\_1/video/1080\_4800000/dash/init.mp4](https://bitdash-a.akamaihd.net/content/MI201109210084_1/video/1080_4800000/dash/init.mp4)

Is there a way to configure the player to not do this and we specify some other video file/location?

best.

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**Author:** ![Kishore](https://sea1.discourse-cdn.com/flex015/user_avatar/community.bitmovin.com/kishore/32/174_2.png) [@Kishore](https://community.bitmovin.com/u/Kishore)\
**Post date:** [July 26, 2023, 8:46am UTC](https://community.bitmovin.com/t/bitmovin-fallback-video/2170/2 "2023-07-26T08:46:10Z")

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Hi @matthew.sheppard

Thanks for reaching out to us.

The fallback behaviour that you are experiencing should not happen by default. Could you kindly share your source configuration or a hosted page where I can reproduce this?

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<div class="post-metadata">

**Author:** ![matthew.sheppard](https://avatars.discourse-cdn.com/v4/letter/m/e9bcb4/32.png) [@matthew.sheppard](https://community.bitmovin.com/u/matthew.sheppard)\
**Post date:** [July 26, 2023, 8:55am UTC](https://community.bitmovin.com/t/bitmovin-fallback-video/2170/3 "2023-07-26T08:55:54Z")

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Of course:

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>
> Watch the free Boomerang Loves... 100 MPH TALES! video, 100 MPH Tales: Goldilocks And The Three Bears and other Boomerang Loves... 100 MPH TALES! videos on Boomerang

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<div class="post-metadata">

**Author:** ![Kishore](https://sea1.discourse-cdn.com/flex015/user_avatar/community.bitmovin.com/kishore/32/174_2.png) [@Kishore](https://community.bitmovin.com/u/Kishore)\
**Post date:** [July 26, 2023, 9:14am UTC](https://community.bitmovin.com/t/bitmovin-fallback-video/2170/4 "2023-07-26T09:14:19Z")

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Hi @matthew.sheppard .

The above website is coded with explicit logic to fallback to the Bitmovin demo stream. Please rectify the logic in the application to address this issue.

```auto
const BITMOVIN_FALLBACK = {
  dash: 'https://bitdash-a.akamaihd.net/content/MI201109210084_1/mpds/f08e80da-bf1d-4e3d-8899-f0f6155f6efa.mpd',
  hls: 'https://bitdash-a.akamaihd.net/content/MI201109210084_1/m3u8s/f08e80da-bf1d-4e3d-8899-f0f6155f6efa.m3u8',
  progressive: 'https://bitdash-a.akamaihd.net/content/MI201109210084_1/MI201109210084_mpeg-4_hd_high_1080p25_10mbits.mp4',
  poster: 'https://bitdash-a.akamaihd.net/content/MI201109210084_1/poster.jpg',
};

```

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<div class="post-metadata">

**Author:** ![matthew.sheppard](https://avatars.discourse-cdn.com/v4/letter/m/e9bcb4/32.png) [@matthew.sheppard](https://community.bitmovin.com/u/matthew.sheppard)\
**Post date:** [July 26, 2023, 6:43pm UTC](https://community.bitmovin.com/t/bitmovin-fallback-video/2170/5 "2023-07-26T18:43:33Z")

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Thank you.  
This resolved everything so thanks for the speedy reply!

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex015/uploads/bitmovin/original/1X/1ab86334145095b0af9c5b924fa3ae6d920b6482.png) [@system](https://community.bitmovin.com/u/system)\
**Post date:** [July 27, 2023, 3:17am UTC](https://community.bitmovin.com/t/bitmovin-fallback-video/2170/6 "2023-07-27T03:17:51Z")

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This topic was automatically closed 60 minutes after the last reply. New replies are no longer allowed.

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<div class="post-metadata">

**Author:** ![Kishore](https://sea1.discourse-cdn.com/flex015/user_avatar/community.bitmovin.com/kishore/32/174_2.png) [@Kishore](https://community.bitmovin.com/u/Kishore)\
**Post date:** [July 27, 2023, 5:18am UTC](https://community.bitmovin.com/t/bitmovin-fallback-video/2170/7 "2023-07-27T05:18:04Z")

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Hi @matthew.sheppard

Could you please double-check? I see the website is still playing the demo stream instead of the actual stream.

 ![Screenshot 2023-07-27 at 10.46.10 AM](https://us1.discourse-cdn.com/flex015/uploads/bitmovin/original/1X/38ae8ef33bcb912dbc374eb83d312646490ae94c.jpeg)

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<div class="post-metadata">

**Author:** ![Kishore](https://sea1.discourse-cdn.com/flex015/user_avatar/community.bitmovin.com/kishore/32/174_2.png) [@Kishore](https://community.bitmovin.com/u/Kishore)\
**Post date:** [July 27, 2023, 5:22am UTC](https://community.bitmovin.com/t/bitmovin-fallback-video/2170/8 "2023-07-27T05:22:06Z")

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Could you also explain why you have a logic to use the Bitmovin demo stream as a fallback? @matthew.sheppard

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<div class="post-metadata">

**Author:** ![Kishore](https://sea1.discourse-cdn.com/flex015/user_avatar/community.bitmovin.com/kishore/32/174_2.png) [@Kishore](https://community.bitmovin.com/u/Kishore)\
**Post date:** [July 31, 2023, 9:34am UTC](https://community.bitmovin.com/t/bitmovin-fallback-video/2170/9 "2023-07-31T09:34:07Z")

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