Support

Topic	Replies	Views	Activity
Passing HLS AES token to CAF Receiver? bitmovin-player , drm , web , hls , chromecast	30	282	September 7, 2022
Add external subtitles in Native Android SDK after load Source bitmovin-player , android , subtitles , webvtt , java	14	346	October 14, 2022
Why is the FullScreenHandler not setting the player over the screen on Android / React Native? bitmovin-player , android , bitmovin , react-native , fullscreen	14	319	April 12, 2022
Some users are getting onError event with "Detaching surface timed out." bitmovin-player , android	9	538	March 3, 2023
How do I find out the reason a user's player is stuck loading (80%)? bitmovin-player	9	279	October 3, 2022
How do I fix SETUP_MISSING_LICENSE_ALLOWLIST in Bitmovin Player using .NET Maui Blazor? bitmovin-player , web , javascript , dot-net-maui-blazor , license	13	414	August 8, 2022
Why Bitmovin Player timeShift & maxTimeShift are 0 when isLive equals true? bitmovin-player , live-streaming , android , bitmovin , kotlin	11	201	September 7, 2022
Ads - Crash on iOS release only bitmovin-player , ios , bitmovin , ads	9	365	November 16, 2022
Using valid player key throwing SETUP_LICENSE_ERROR when application is hosted	9	310	August 9, 2022
Setting Full Screen with the configuration in Javascript web	9	132	February 13, 2023
Android Casting is playing Video Ads in Mobile and Video Content in TV Simulatneously bitmovin-player , android	9	213	September 20, 2022
Bitmovin 3.29.0 and 3.30.0 is crashing while seeking the video to some time or pressing the forward 10 sec button	9	212	January 9, 2023
Chromecast Casting DRM content has still problems bitmovin-player , android , bitmovin , chromecast	18	137	March 6, 2023
AVPlayerLayer retain]: message sent to deallocated instance bitmovin-player , ios , bitmovin	9	174	January 31, 2023
Players getSnapshot - Safari problem bitmovin	9	173	December 5, 2022
What's the difference between 'hvc1' and 'hev1' HEVC codec tags for fMP4? hevc , mp4 , fmp4 , codec , container	1	5480	December 29, 2021
Are there rate limits on the Encoding API? bitmovin-encoding , api , http , networking , limits	1	439	February 24, 2022
What are "Samples per second" for Live Encodings? bitmovin-encoding , live-streaming	1	257	December 22, 2021
What is usesExternalPlaybackWhileExternalScreenIsActive on Bitmovin's iOS Player SDK? bitmovin-player , ios	1	325	December 29, 2021
Does Bitmovin Player support Flutter? bitmovin-player , drm , sdk , flutter , dart	1	468	June 27, 2022
How do I enable logging for Bitmovin's Player SDK for Android? bitmovin-player , android , logging	3	496	December 16, 2022
Why the "native_hls_parsing" tweak configuration makes the player fail in macOS 12.3 / safari 15.4? bitmovin-player , mac-os , safari , hls , webkit	3	407	May 20, 2022
Why is my Roku app missing some data/values in Bitmovin Analytics? bitmovin-analytics , roku	1	182	March 28, 2022
What leads to Roku SDK error 1000? bitmovin-player , roku	2	370	February 8, 2022
Is VMAF70 at 576p the same as VMAF70 at 1080p in visual quality? video-quality , vmaf	1	210	January 5, 2022
Export API - Bitmovin Analytics bitmovin-player , bitmovin-analytics , bitmovin	1	199	June 22, 2022
How to fix player error code 2001 after moving content to Akamai CDN? bitmovin-player , live-streaming , akamai-cdn	6	529	March 23, 2022
How do I add my VMAP advert playlist to my iOS implementation? bitmovin-player , ios	1	299	February 11, 2022
Is it possible to embed the Bitmovin Android SDK with React Native? bitmovin-player	4	301	July 13, 2022
Why are my analytics numbers lower than they should be?	3	284	April 21, 2022
Multiple audio streams in MP4 not offered in player bitmovin-player	3	347	March 8, 2022
How do I style subtitles on iOS AirPlay? bitmovin-player , ios , airplay , ui , subtitles	1	268	January 6, 2022
How do I override subtitle styles? bitmovin-player	1	375	February 24, 2022
Cannot play downloaded content on some Android devices bitmovin-player , android	2	294	June 17, 2022
Why are Bitmovin Player's playback controls unavailable during a VAST ad? bitmovin-player , bitmovin , web , vast , player-ui	1	250	May 2, 2022
Are there known issues with AirPlay to MacBook devices? bitmovin-player , airplay , mac-os	1	241	May 31, 2022
Why the labeling configuration doesn't work on Safari / macOS? bitmovin-player	1	234	March 2, 2022
How do I use my custom CSS/JS Bitmovin Player UI on iOS and Android? bitmovin-player	7	349	April 27, 2022
Loading the player before a live stream is ready (master manifest not valid) bitmovin-player	1	214	March 2, 2022
Can't get subtitles to work in Chromecast when casting from Android bitmovin-player , android , subtitles	5	689	August 2, 2022
'NativePlayerView' was not found in the UIManager bitmovin-player , android , bitmovin	3	150	January 6, 2023
How to upload videos?	2	160	August 21, 2022
How to set a custom 'user-agent' as header for Android Bitmovin player SDK? bitmovin-player , android	1	195	July 5, 2022
Can I show a backup image/message when the web browser doesn't support the video codec used? bitmovin-player	1	189	March 29, 2022
Which Analytics Endpoint to Use to Recreate The Concurrent Viewers Metric? bitmovin-analytics , api , metrics	2	148	August 29, 2022
How do I prevent users from downloading premium video content?	5	183	March 30, 2022
Basic Offline Playback iOS sample seems to be not working bitmovin-player , ios	1	173	June 22, 2022
What is the best way to recover from PLAYBACK_VIDEO_DECODING_ERROR (1301)? bitmovin-player , web , error , decoding , recovery	2	787	September 30, 2022
Can I use the Android SDK to download videos from a source that has no internet access? bitmovin-player , android , bitmovin	5	310	May 31, 2022
Each orientation change is counted as Play Attempts for Android. Is there any way to fix this? bitmovin-player , android	1	165	June 1, 2022