# Discussion **URL:** https://community.bitmovin.com/c/discussion/31.md [Latest](https://community.bitmovin.com/latest.md) · [Categories](https://community.bitmovin.com/categories.md) · [Tags](https://community.bitmovin.com/tags.md) --- ## [SCTE-35 Ads Marker Parsing to display Ads marker on seekbar](https://community.bitmovin.com/t/scte-35-ads-marker-parsing-to-display-ads-marker-on-seekbar/3892)
**Author:** [@farhan.anees](https://community.bitmovin.com/u/farhan.anees)\ **Replies:** 0\ **Last updated:** [October 1, 2026, 11:37am UTC](https://community.bitmovin.com/t/scte-35-ads-marker-parsing-to-display-ads-marker-on-seekbar/3892 "2026-10-01T11:37:24Z")
Hi, I need to show Ads marker on seekbar. I am receiving SCTE-35 signal in both HLS & DASH manifest. I have attached Dash & HLS folders with Parsed Event Object screenshot + full Parse Events in JSON file + netWork resp… --- ## [Confused about Analytics, Observability and Collectors](https://community.bitmovin.com/t/confused-about-analytics-observability-and-collectors/3890)
**Author:** [@work](https://community.bitmovin.com/u/work)\ **Replies:** 0\ **Last updated:** [August 1, 2026, 10:33am UTC](https://community.bitmovin.com/t/confused-about-analytics-observability-and-collectors/3890 "2026-08-01T10:33:53Z")
I’m still confused as to the difference between analytics, observability and collectors, how they relate to each other, and how to implement some/all. Is there a plain guide anywhere in the docs clarifying this? It used… --- ## [Is latest Firefox on iPadOS broken?](https://community.bitmovin.com/t/is-latest-firefox-on-ipados-broken/3889)
**Author:** [@work](https://community.bitmovin.com/u/work)\ **Replies:** 0\ **Last updated:** [July 28, 2026, 10:59am UTC](https://community.bitmovin.com/t/is-latest-firefox-on-ipados-broken/3889 "2026-07-28T10:59:21Z")
The most basic single page html/js doesn’t play on Firefox 153 on iPadOS 18. Whether progressive, DASH or HLS, the file/stream is loaded in the player but can’t be played. All that shows in the interface is the ‘hugeplay… --- ## [Encoding from Prores422HQ to H.264 at 30bit rate to onboard to Amazon, Tubi](https://community.bitmovin.com/t/encoding-from-prores422hq-to-h-264-at-30bit-rate-to-onboard-to-amazon-tubi/3886)
**Author:** [@seanh](https://community.bitmovin.com/u/seanh)\ **Replies:** 0\ **Last updated:** [June 29, 2026, 4:33pm UTC](https://community.bitmovin.com/t/encoding-from-prores422hq-to-h-264-at-30bit-rate-to-onboard-to-amazon-tubi/3886 "2026-06-29T16:33:20Z")
Which product is your request related to? Encoding - VOD Description We process full 90 min titles for a lot of platforms. Our current process, create master source file from an uncompressed Prores422HQ, and encoding it… --- ## [getTimeShift bug on native player](https://community.bitmovin.com/t/gettimeshift-bug-on-native-player/3884)
**Author:** [@marcos.schernetzki](https://community.bitmovin.com/u/marcos.schernetzki)\ **Replies:** 0\ **Last updated:** [May 22, 2026, 10:47am UTC](https://community.bitmovin.com/t/gettimeshift-bug-on-native-player/3884 "2026-05-22T10:47:42Z")
Which product is your request related to? Native player Description The bug occurs when testing with the native player, specifically in Safari on iPhone 15 and iPhone SE, when the preroll finishes, the player.getTimeShi… --- ## [Extend the default Bitmovin UI without recreating whole component tree](https://community.bitmovin.com/t/extend-the-default-bitmovin-ui-without-recreating-whole-component-tree/3880)
**Author:** [@zoran.trajchev](https://community.bitmovin.com/u/zoran.trajchev)\ **Replies:** 0\ **Last updated:** [May 4, 2026, 9:27am UTC](https://community.bitmovin.com/t/extend-the-default-bitmovin-ui-without-recreating-whole-component-tree/3880 "2026-05-04T09:27:32Z")
Hi. Since the update to bitmovin ui 4, the implementations of custom player buttons (not created via the bitmovin api but native html angular components) starts to have multiple issues. The goal is to replace that imple… --- ## [Unable to view stream preview, getting error. Logged in tenant account](https://community.bitmovin.com/t/unable-to-view-stream-preview-getting-error-logged-in-tenant-account/3875)
**Author:** [@annamma.scaria](https://community.bitmovin.com/u/annamma.scaria)\ **Replies:** 1\ **Last updated:** [April 15, 2026, 11:31am UTC](https://community.bitmovin.com/t/unable-to-view-stream-preview-getting-error-logged-in-tenant-account/3875 "2026-04-15T11:31:53Z")
Unable to view stream preview, getting error. Logged in tenant account Ticket #30996 --- ## [Does ClearKey JS decryption support cbcs (AES-CBC pattern encryption), or only cenc (AES-CTR)?](https://community.bitmovin.com/t/does-clearkey-js-decryption-support-cbcs-aes-cbc-pattern-encryption-or-only-cenc-aes-ctr/3868)
**Author:** [@andy.yu\_7](https://community.bitmovin.com/u/andy.yu_7)\ **Replies:** 0\ **Last updated:** [March 20, 2026, 8:40am UTC](https://community.bitmovin.com/t/does-clearkey-js-decryption-support-cbcs-aes-cbc-pattern-encryption-or-only-cenc-aes-ctr/3868 "2026-03-20T08:40:01Z")
「Does ClearKey JS decryption support cbcs (AES-CBC pattern encryption), or only cenc (AES-CTR)? --- ## [Opting out of UI V4 with modular player, bitmovin-player-ui, and ui:false](https://community.bitmovin.com/t/opting-out-of-ui-v4-with-modular-player-bitmovin-player-ui-and-ui-false/3858)
**Author:** [@jose.torres](https://community.bitmovin.com/u/jose.torres)\ **Replies:** 2\ **Last updated:** [February 17, 2026, 10:03am UTC](https://community.bitmovin.com/t/opting-out-of-ui-v4-with-modular-player-bitmovin-player-ui-and-ui-false/3858 "2026-02-17T10:03:27Z")
Version 8.245.0 uses the V4 UI. It offers a way to opt out when using the UI integration. However I’m using the bitmovin-player-ui framework with webpack and setting ui:false in player config as described in the docs. I … --- ## [Roku SDK: Is there an API to temporarily disable key handling / BMPKeyEventHandler?](https://community.bitmovin.com/t/roku-sdk-is-there-an-api-to-temporarily-disable-key-handling-bmpkeyeventhandler/3854)
**Author:** [@vidhi.shah](https://community.bitmovin.com/u/vidhi.shah)\ **Replies:** 0\ **Last updated:** [February 2, 2026, 8:53am UTC](https://community.bitmovin.com/t/roku-sdk-is-there-an-api-to-temporarily-disable-key-handling-bmpkeyeventhandler/3854 "2026-02-02T08:53:17Z")
Hi Bitmovin Support Team, We are integrating the Bitmovin Roku SDK and have a requirement to display a custom overlay on top of ongoing playback (video continues playing in the background). During this overlay state, w… --- ## [Tracking Video Watch Progress](https://community.bitmovin.com/t/tracking-video-watch-progress/3840)
**Author:** [@ashraf](https://community.bitmovin.com/u/ashraf)\ **Replies:** 0\ **Last updated:** [December 22, 2025, 7:44am UTC](https://community.bitmovin.com/t/tracking-video-watch-progress/3840 "2025-12-22T07:44:16Z")
Hello Bitmovin Community Team, I would like to ask for guidance regarding video analytics for a specific use case. My requirement is to track user video watching progress and completion rate. Specifically, I want to be… --- ## [HLS Interstitials + LL-HLS support](https://community.bitmovin.com/t/hls-interstitials-ll-hls-support/3835)
**Author:** [@lshaked](https://community.bitmovin.com/u/lshaked)\ **Replies:** 1\ **Last updated:** [December 18, 2025, 1:55pm UTC](https://community.bitmovin.com/t/hls-interstitials-ll-hls-support/3835 "2025-12-18T13:55:59Z")
I’m experiencing issues on bitmovin app on iOS 18.7.1 / iphone 16e only when playing LL-HLS + HLS interstitials stream - https://dzr8xi9at1c49.cloudfront.net/v1/master/1bab6b4238868b752a9e9daae3e2a4911f2a2fc9/emt-live-gu… --- ## [iOS DRM Offline download contents Play Error](https://community.bitmovin.com/t/ios-drm-offline-download-contents-play-error/3836)
**Author:** [@luna](https://community.bitmovin.com/u/luna)\ **Replies:** 0\ **Last updated:** [December 16, 2025, 4:32am UTC](https://community.bitmovin.com/t/ios-drm-offline-download-contents-play-error/3836 "2025-12-16T04:32:07Z")
After downloading iOS DRm video content, playback works fine immediately after downloading, but after a certain period of time, the video becomes unplayable, resulting in the following error message. Please help me dete… --- ## [Bitmovin defaults to playready (Chrome on Win)](https://community.bitmovin.com/t/bitmovin-defaults-to-playready-chrome-on-win/3833)
**Author:** [@Dario.Fiore](https://community.bitmovin.com/u/Dario.Fiore)\ **Replies:** 1\ **Last updated:** [December 9, 2025, 7:07pm UTC](https://community.bitmovin.com/t/bitmovin-defaults-to-playready-chrome-on-win/3833 "2025-12-09T19:07:25Z")
Hello everyone, for the past few weeks (possibly after a recent chrome update), when passing multiple DRM systems to Bitmovin it defaults to playready. A few weeks ago it was correctly picking widevine, which makes sense… --- ## [Is it possible to encoding a video which codecs are Dolby Vision and Dolby Atmos at the same time?](https://community.bitmovin.com/t/is-it-possible-to-encoding-a-video-which-codecs-are-dolby-vision-and-dolby-atmos-at-the-same-time/3832)
**Author:** [@paul.park](https://community.bitmovin.com/u/paul.park)\ **Replies:** 0\ **Last updated:** [December 3, 2025, 6:27am UTC](https://community.bitmovin.com/t/is-it-possible-to-encoding-a-video-which-codecs-are-dolby-vision-and-dolby-atmos-at-the-same-time/3832 "2025-12-03T06:27:53Z")
Hi Bitmovin, I was trying to encode my video but failed. The input is Dolby Vision + Dolby Atmos and my target output is Dolby Vision Profile 8.1 + Dolby Atmos, which contains SDR fallback. Is it possible to encoding … --- ## [Player fails on Firefox for iPadOS](https://community.bitmovin.com/t/player-fails-on-firefox-for-ipados/3829)
**Author:** [@work](https://community.bitmovin.com/u/work)\ **Replies:** 0\ **Last updated:** [November 18, 2025, 4:56pm UTC](https://community.bitmovin.com/t/player-fails-on-firefox-for-ipados/3829 "2025-11-18T16:56:02Z")
Is anyone having problems with the player on Firefox for iPadOS? My players have been fine for ages but have now failed on iPadOS v18.7. (they play fine on iOS 26 on iPhone). Even the most basic player fails to load any… --- ## [Supporting download file playing in Bitmovin from old version of the app which uses exoplayer](https://community.bitmovin.com/t/supporting-download-file-playing-in-bitmovin-from-old-version-of-the-app-which-uses-exoplayer/3827)
**Author:** [@ranjith.yadav](https://community.bitmovin.com/u/ranjith.yadav)\ **Replies:** 0\ **Last updated:** [October 31, 2025, 1:35pm UTC](https://community.bitmovin.com/t/supporting-download-file-playing-in-bitmovin-from-old-version-of-the-app-which-uses-exoplayer/3827 "2025-10-31T13:35:29Z")
We are upgrading our video player to Bitmovin starting with the next release. Currently, our app uses ExoPlayer, which plays videos downloaded as .exo files. We are exploring ways to ensure backward compatibility, allowi… --- ## [Bitmovin Player issues on iOS 26](https://community.bitmovin.com/t/bitmovin-player-issues-on-ios-26/3823)
**Author:** [@timur.begaliev](https://community.bitmovin.com/u/timur.begaliev)\ **Replies:** 0\ **Last updated:** [October 27, 2025, 8:01pm UTC](https://community.bitmovin.com/t/bitmovin-player-issues-on-ios-26/3823 "2025-10-27T20:01:27Z")
Hi, I’m experiencing several playback issues on new iOS 26 using the latest version of Bitmovin Player v3.97.2. When I run the same codebase on iOS 18 - I’m not seeing the issues. Issue N1. Start offset is not always b… --- ## [\[Flutter/Fairplay\]\[DRM\] Bitmovin Player + Axinom License Server](https://community.bitmovin.com/t/flutter-fairplay-drm-bitmovin-player-axinom-license-server/3662)
**Author:** [@Lukasz.Bajorski](https://community.bitmovin.com/u/Lukasz.Bajorski)\ **Replies:** 2\ **Last updated:** [October 14, 2025, 4:56pm UTC](https://community.bitmovin.com/t/flutter-fairplay-drm-bitmovin-player-axinom-license-server/3662 "2025-10-14T16:56:19Z")
Hello folks, Is there a way to get Bitmovin working with Axinom for Flutter/Fairplay? Keep getting: \[BMP\] \[Player\] \[Error\] Event: SourceError, Data: {"code":2301,"data":{"message":"The operation couldn’t be completed.… --- ## [NETWORK\_COULD\_NOT\_LOAD\_SUBTITLE issue facing with close captions/subtitle](https://community.bitmovin.com/t/network-could-not-load-subtitle-issue-facing-with-close-captions-subtitle/3814)
**Author:** [@amehta](https://community.bitmovin.com/u/amehta)\ **Replies:** 0\ **Last updated:** [October 13, 2025, 8:22am UTC](https://community.bitmovin.com/t/network-could-not-load-subtitle-issue-facing-with-close-captions-subtitle/3814 "2025-10-13T08:22:40Z")
Hi Team, ​I hope you are doing well. ​ ​I would like to discuss one issue I am facing with bitmovin player (for Kepler). When I try to add subtitle/close captions to the player externally. Player does not enable them.… --- ## [Is the Webpack Demo broken?](https://community.bitmovin.com/t/is-the-webpack-demo-broken/3809)
**Author:** [@work](https://community.bitmovin.com/u/work)\ **Replies:** 2\ **Last updated:** [October 7, 2025, 1:09pm UTC](https://community.bitmovin.com/t/is-the-webpack-demo-broken/3809 "2025-10-07T13:09:24Z")
The Webpack Demo is very old now and was written for Node 16. I’ve updated it for Node 22 but it still doesn’t build properly. There are hundreds of errors in bundle.js and the output webpage is a mess. Has anyone succe… --- ## [How can I handle iframe and media requests in Safari when loading a stream through Bitmovin Player?](https://community.bitmovin.com/t/how-can-i-handle-iframe-and-media-requests-in-safari-when-loading-a-stream-through-bitmovin-player/3807)
**Author:** [@anisha.srivastava](https://community.bitmovin.com/u/anisha.srivastava)\ **Replies:** 0\ **Last updated:** [September 30, 2025, 6:11am UTC](https://community.bitmovin.com/t/how-can-i-handle-iframe-and-media-requests-in-safari-when-loading-a-stream-through-bitmovin-player/3807 "2025-09-30T06:11:47Z")
I need to append query parameters to the playback URLs in order to generate signed URLs for CloudFront authorization. For example: Iframe playlist: https://d2wkliap667koj.cloudfront.net/videos/show/the-chaupal-show-/… --- ## [How to Keep control bar visible while custom component is shown](https://community.bitmovin.com/t/how-to-keep-control-bar-visible-while-custom-component-is-shown/3764)
**Author:** [@krone-sysop](https://community.bitmovin.com/u/krone-sysop)\ **Replies:** 1\ **Last updated:** [August 26, 2025, 11:20am UTC](https://community.bitmovin.com/t/how-to-keep-control-bar-visible-while-custom-component-is-shown/3764 "2025-08-26T11:20:13Z")
Hi Bitmovin team, I’m looking for a way to keep the control bar (UI controls) always visible while a custom component (e.g., a flyby overlay) is active. This functionality would be similar to how hidePlayerStateExcepti… --- ## [How to show on demand external subtitle in iOS bitmovin player](https://community.bitmovin.com/t/how-to-show-on-demand-external-subtitle-in-ios-bitmovin-player/3775)
**Author:** [@coolgary90](https://community.bitmovin.com/u/coolgary90)\ **Replies:** 2\ **Last updated:** [August 26, 2025, 11:19am UTC](https://community.bitmovin.com/t/how-to-show-on-demand-external-subtitle-in-ios-bitmovin-player/3775 "2025-08-26T11:19:06Z")
Hi All, We want to implement on demand external subtitle in iOS bitmovin player. I am using bitmovin player with default playback controls. The goal is to fetch external subtitles only once user selects any language f… --- ## [Video Startup Time (TTFF) calculation](https://community.bitmovin.com/t/video-startup-time-ttff-calculation/3778)
**Author:** [@ruchira.chinthaka](https://community.bitmovin.com/u/ruchira.chinthaka)\ **Replies:** 0\ **Last updated:** [August 8, 2025, 1:00pm UTC](https://community.bitmovin.com/t/video-startup-time-ttff-calculation/3778 "2025-08-08T13:00:04Z")
Hi All, Can anyone help me to understand how Video Startup Time (or sometimes called Time To First Frame ) is calculated in BITMOVIN SDK . is it include DNS, TCP/TLS time ? or just the initial segment buffering + fir… --- ## [Getting Uncaught TypeError: t\[\_$\_a5fe\[1510\]\] is not a function with Bitmovin player](https://community.bitmovin.com/t/getting-uncaught-typeerror-t-a5fe-1510-is-not-a-function-with-bitmovin-player/3731)
**Author:** [@rory\_25](https://community.bitmovin.com/u/rory_25)\ **Replies:** 1\ **Last updated:** [July 17, 2025, 6:50am UTC](https://community.bitmovin.com/t/getting-uncaught-typeerror-t-a5fe-1510-is-not-a-function-with-bitmovin-player/3731 "2025-07-17T06:50:34Z")
We are getting the following error in the browser when bundling the Bitmovin player with our VueJS code. We include the Bitmovin player using an NPM package. We get the same issue if we use Vite or Webpack to bundle the … --- ## [IMA csai for midroll in live hls?](https://community.bitmovin.com/t/ima-csai-for-midroll-in-live-hls/3762)
**Author:** [@RMG](https://community.bitmovin.com/u/RMG)\ **Replies:** 0\ **Last updated:** [July 15, 2025, 11:56pm UTC](https://community.bitmovin.com/t/ima-csai-for-midroll-in-live-hls/3762 "2025-07-15T23:56:15Z")
We do a lot of SSAI for various live HLS streams triggered by SCTE-35 cues. For a particular project (web player), we’d like to use CSAI to play IMA ad pods in midroll placements in a live HLS stream, triggered by SCTE-3… --- ## [Streaming from OBS to my TV channel with Bitmovin](https://community.bitmovin.com/t/streaming-from-obs-to-my-tv-channel-with-bitmovin/3727)
**Author:** [@ajpaliani](https://community.bitmovin.com/u/ajpaliani)\ **Replies:** 0\ **Last updated:** [June 17, 2025, 10:52pm UTC](https://community.bitmovin.com/t/streaming-from-obs-to-my-tv-channel-with-bitmovin/3727 "2025-06-17T22:52:14Z")
I use OBS to stream my live shows. I want to stream live to my TV channel. To stream from OBS to my network, I need an HLS URL. I create the stream in OBS. I come to Bitmovin to get the HLS URL. What service do I use? … --- ## [Scheduling future live streams](https://community.bitmovin.com/t/scheduling-future-live-streams/3713)
**Author:** [@ajpaliani](https://community.bitmovin.com/u/ajpaliani)\ **Replies:** 0\ **Last updated:** [June 7, 2025, 10:43am UTC](https://community.bitmovin.com/t/scheduling-future-live-streams/3713 "2025-06-07T10:43:46Z")
I looked but could ot find an answer to this. When adding a live stream to my TV channel, I need to use the HLS URL. The issue is that I have to schedule the event at least 24 hours in advance. Can I schedule the event… --- ## [Custom playback speeds](https://community.bitmovin.com/t/custom-playback-speeds/3696)
**Author:** [@jonatas.oliveira](https://community.bitmovin.com/u/jonatas.oliveira)\ **Replies:** 1\ **Last updated:** [June 2, 2025, 2:34pm UTC](https://community.bitmovin.com/t/custom-playback-speeds/3696 "2025-06-02T14:34:21Z")
Other players allow to set playback speeds at 0.25 steps, there is any way to set custom playback speeds using Bitmovin Player? [Next page](https://community.bitmovin.com/c/discussion/31.md?page=1)