# Bugs **URL:** https://community.bitmovin.com/c/bugs/68.md [Latest](https://community.bitmovin.com/latest.md) · [Categories](https://community.bitmovin.com/categories.md) · [Tags](https://community.bitmovin.com/tags.md) --- ## [About the Bugs category](https://community.bitmovin.com/t/about-the-bugs-category/2962)
**Author:** [@balint.rigo](https://community.bitmovin.com/u/balint.rigo)\ **Replies:** 0\ **Last updated:** [May 28, 2024, 5:29pm UTC](https://community.bitmovin.com/t/about-the-bugs-category/2962 "2024-05-28T17:29:40Z")
Report unexpected behavior to the Bitmovin team. --- ## [Time difference with Bitmovin Frame Accurate Demo](https://community.bitmovin.com/t/time-difference-with-bitmovin-frame-accurate-demo/3415)
**Author:** [@alfsender](https://community.bitmovin.com/u/alfsender)\ **Replies:** 0\ **Last updated:** [November 15, 2024, 1:43pm UTC](https://community.bitmovin.com/t/time-difference-with-bitmovin-frame-accurate-demo/3415 "2024-11-15T13:43:26Z")
Affected product Player Affected platforms Web Description Hi Team, I was testing bitmovin frame accurate seek from the GitHub - bitmovin/demos repository. I ran the frame accurate seek in my local and updated the sou… --- ## [When try to Encode the Audio/Video File got this error message Account has been Deactivated](https://community.bitmovin.com/t/when-try-to-encode-the-audio-video-file-got-this-error-message-account-has-been-deactivated/3317)
**Author:** [@vediccosmos.ms](https://community.bitmovin.com/u/vediccosmos.ms)\ **Replies:** 1\ **Last updated:** [October 8, 2024, 7:50am UTC](https://community.bitmovin.com/t/when-try-to-encode-the-audio-video-file-got-this-error-message-account-has-been-deactivated/3317 "2024-10-08T07:50:02Z")
Affected product Encoding - VOD Description When we trying to encode the audio/video file we are getting this error message “Your account has been deactivated. Please contact support!”. I have checked the billing detail… --- ## [PlaybackFinished event failed to fire after finishing video with a pre-roll ads](https://community.bitmovin.com/t/playbackfinished-event-failed-to-fire-after-finishing-video-with-a-pre-roll-ads/3222)
**Author:** [@alvist](https://community.bitmovin.com/u/alvist)\ **Replies:** 0\ **Last updated:** [August 19, 2024, 7:35pm UTC](https://community.bitmovin.com/t/playbackfinished-event-failed-to-fire-after-finishing-video-with-a-pre-roll-ads/3222 "2024-08-19T19:35:48Z")
Affected product Player Affected platforms web Description PlaybackFinished event is not fired after video finished with a pre-roll ads and chunked\_cmaf\_streaming enabled in the config Expected behavior PlaybackFinish… --- ## [DRM protected downloaded videos doesn't work on iOS devices](https://community.bitmovin.com/t/drm-protected-downloaded-videos-doesnt-work-on-ios-devices/3176)
**Author:** [@tech1](https://community.bitmovin.com/u/tech1)\ **Replies:** 0\ **Last updated:** [August 1, 2024, 2:42pm UTC](https://community.bitmovin.com/t/drm-protected-downloaded-videos-doesnt-work-on-ios-devices/3176 "2024-08-01T14:42:08Z")
Affected product Player Affected platforms iOS Description We are trying to download DRM protected videos to help our users view the content in offline mode. Playback using Bitmovin Offline manager doesn’t work in iOS… --- ## [Server error(500) when running AMS migration tool](https://community.bitmovin.com/t/server-error-500-when-running-ams-migration-tool/3154)
**Author:** [@rapha](https://community.bitmovin.com/u/rapha)\ **Replies:** 0\ **Last updated:** [July 27, 2024, 1:33am UTC](https://community.bitmovin.com/t/server-error-500-when-running-ams-migration-tool/3154 "2024-07-27T01:33:24Z")
Affected product Other Description When running the AMS migration tool, the status message says: “Migration progress: GetStreamingPathsAndContentKeys finished. 440 jobs finished, 6 failed (out of 449)”. Response from e… --- ## [Path to content mismatch (more than one dot in domain name creates mismatch, because extra slash is added by the system)!](https://community.bitmovin.com/t/path-to-content-mismatch-more-than-one-dot-in-domain-name-creates-mismatch-because-extra-slash-is-added-by-the-system/3134)
**Author:** [@peter.vanvogelpoel](https://community.bitmovin.com/u/peter.vanvogelpoel)\ **Replies:** 13\ **Last updated:** [July 24, 2024, 10:55am UTC](https://community.bitmovin.com/t/path-to-content-mismatch-more-than-one-dot-in-domain-name-creates-mismatch-because-extra-slash-is-added-by-the-system/3134 "2024-07-24T10:55:13Z")
Product Encoding - VOD Question After input of: https://filmbookingstorage.blob.core.windows.net/streamingassets/017f6bad-e4a7-458e-efa0-08dcaae2f648.mp4 I get: The provided Input URL cannot be reached, please chec… --- ## [Cdn configuration in Bitmovin ,need python code for the settings](https://community.bitmovin.com/t/cdn-configuration-in-bitmovin-need-python-code-for-the-settings/3140)
**Author:** [@xangarsinfra](https://community.bitmovin.com/u/xangarsinfra)\ **Replies:** 0\ **Last updated:** [July 24, 2024, 6:36am UTC](https://community.bitmovin.com/t/cdn-configuration-in-bitmovin-need-python-code-for-the-settings/3140 "2024-07-24T06:36:36Z")
Affected product Streams Description cdn configuration in Bitmovin ,need python code for the settings.Blobs already migrated to bitmovin with AMS to bitmovin migration tool.trying to upload some blobs using python code … --- ## [\[iOS\]\[Airplay\]\[LG / Samsung TV\] Playing m3u8 videos via AirPlay is not supported and returns error code: 2101(-12927)](https://community.bitmovin.com/t/ios-airplay-lg-samsung-tv-playing-m3u8-videos-via-airplay-is-not-supported-and-returns-error-code-2101-12927/3123)
**Author:** [@qiang.zhou](https://community.bitmovin.com/u/qiang.zhou)\ **Replies:** 3\ **Last updated:** [July 19, 2024, 6:00am UTC](https://community.bitmovin.com/t/ios-airplay-lg-samsung-tv-playing-m3u8-videos-via-airplay-is-not-supported-and-returns-error-code-2101-12927/3123 "2024-07-19T06:00:23Z")
Affected product Streams Affected platforms iOS Description Playing m3u8 videos via AirPlay(LG TV) is not supported and returns error code 2101(-12927) We tested: -1 “The m3u8 video link includes subtitles data.” Pla… --- ## [Domain Restrictions are not working](https://community.bitmovin.com/t/domain-restrictions-are-not-working/3110)
**Author:** [@thiago.levis](https://community.bitmovin.com/u/thiago.levis)\ **Replies:** 0\ **Last updated:** [July 16, 2024, 1:54pm UTC](https://community.bitmovin.com/t/domain-restrictions-are-not-working/3110 "2024-07-16T13:54:39Z")
Affected product Streams Description I am trying to use domain restrictions and Allow local development, but it does not seem to work, i get the error streams.bitmovin.com refused to connect. while using domain jsfiddle…